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Frequently Asked Questions

When you book direct with us, you pay less with no third-party booking fees.

Plus early check in and late check out where our calendar permits.

We understand that things happen and you may not get to stay with us due to unforeseen circumstances.

However, our cancellation policy for Standard Rates is as follows:

For any changes or cancellations made less than fourteen(14) days in advance, you will be only refunded 50% of the total payment.

Any changes or cancellations made within 72 hours prior to arrival will result in a full 100% charge for room, taxes, and fees.

You won’t need to go anywhere to pick up or drop off keys. You will receive your personal keyless entry code on day of check in AFTER YOU HAVE READ through the guidebook. If you need help with access or information at any time, don’t hesitate to contact us at 321-677-3158

Check-in time is 4 pm. Check-out time is 10 AM.

Late check-outs must be requested before the morning of departure and are subject to availability.
There will be a charge added in order to accommodate changing the cleaners’ schedule.

If your room has not been vacated by 11 am on your departure date, you may be charged a late check-out fee equivalent to a half-day’s room and tax; check-outs past 2 pm may be subject to a full night’s room and tax – unless previously discussed as being ok.

We allow pets on these properties: Desert Rose Retreat

We charge a refundable deposit of $200. This will be refunded after we finish cleaning the home at the end of your visit. Some of your deposits might be held back if any pet-related damage is found.

We charge $35 per night/per pate for a pet fee. At the moment, we only permit 2 dogs.

Must be 21 yrs or older. You are required to provide a valid form of identification. Upon completion of a reservation, a confirmation number is supplied to the guest via telephone or email.

Simply go to BOOK NOW and choose the available dates you are looking for!

If you would rather send us an inquiry first, you can do so at info@vacationsbyvalkere.com

You will be asked to pay for your stay at the end of the booking process using a Credit Card via Stripe.

You will need to contact us if you cannot pay via Credit Card and wish to pay via Bank Transfer.

A deposit of 50% of the rental cost is required – and that’s it, you’re booked.

The balance is due no later than 30 days prior to arrival.

Yes, all of our properties have Wi-Fi and Wi-Fi extenders.
Yes! We have physical guidebooks in each home & we provide links so that you can access our digital guidebook on your mobile or computer.
We provide pack n plays, high chairs, booster seats, kids silverware & dishes & we also have names of reputable companies that you can rent these items from if you are needing more than what we provide.

Our property Desert Rose Retreat is accessible – while not specially adapted for disabled use, there is:

  • Wheelchair/scooter access from the car park and main entrance via the ramp
  • Smooth, flat floors throughout

Notes:

  • One of the bedrooms has a door that is accessible width.
  • There are no grab rails in the shower or over the bath.